FAQ

What should I bring to my first visit?

In addition to your new patient paperwork (which is available to print on the website under ‘Patients’ then click on ‘Appointments’, please bring a photo ID, insurance card(s), and a list of prescriptions you are currently taking. If you’ve had any recent tests related to a dermatologic condition, bring a copy of your results or have them sent to our office if possible.

Do I need a referral to see a Dermatologist?

Unless your insurance plan requires a referral from your primary care provider, you can simply contact us by phone to schedule an appointment. To determine if you require a referral, or what services are covered by your plan, a quick call directly to your insurance company should help answer those questions.

How do I access my Portal?

URL: tulsaclinic.ema.md Please click on ‘Patient login’ then scroll down and click on ‘Login with Username’ Here you will enter your username and password. Click on ‘Forgot Password’ if you forgot your password. If you have further issues please call our office at 918-749-2261.

Why can’t I see my upcoming appointments on my Portal?

You can only see your past visits on your portal. Please call our office to check to see when your upcoming appointment is.

Why can’t I see my results on my portal?

Once your doctor receives your results and views them, they will release the results to your portal. Results can take up to two weeks.

How do I request a refill for my prescription?

Please call your pharmacy to request a refill. They will contact our office if they need physician approval.

When will I get my biopsy results?

It can take up to 2 weeks to get pathology reports back. You can view your report in the patient portal once it is available.

I am starting on a biologic, when will I hear something?

Biologics take some time to get approval from your insurance. Once we have all the necessary lab work, we will submit everything to your insurance. After this point, we are waiting for them to give their determination, and we cannot speed up the process. Please make sure you are signed up for the patient portal so that you can get quicker answers to any of your questions you may have.